# fomo Troubleshooting: Common Problems and How to Fix Them

> Balance not showing up, trades not going through, perps unavailable, and the app-store name-collision problem. Practical fixes for the issues people actually run into.

*Source: https://fomoappguide.com/troubleshooting/fomo-common-problems-fixes*

Most of what shows up as a "problem" with fomo turns out to be one of a handful of predictable things. Here's the practical rundown.

> **Key takeaway:** The two most common points of confusion are the $0.95 minimum fee surprising people on small trades, and perps simply not showing up for US-based users because they're restricted there. Neither is a bug.

![fomo's home screen showing portfolio balance and trending tokens](/images/troubleshooting/fomo-app-screen.webp)

*Source: fomo -- official product image*

## "My small trade cost way more than expected"

This is almost always the [minimum fee](/guides/fees) doing exactly what it's designed to do. On Solana, any order under 200 USDC carries a flat **$0.95 minimum fee**, regardless of how small the trade is. A $10 buy costs $0.95 — 9.5% — which feels enormous compared to the advertised 0.50% headline rate, because the headline rate only really applies once you're trading in bigger amounts.

> **Tip:** Trade in larger, less frequent amounts if the minimum fee is eating into small positions. There's no way to waive or reduce the minimum itself beyond the standard 10% referral discount.

## "I don't see perpetual futures / perps aren't available"

fomo's own terms of service state perps are **not available to U.S. Persons**, and may be restricted in additional jurisdictions at fomo's discretion -- consistent with how Hyperliquid, the venue fomo's perps actually route to, restricts access itself. If you're in a restricted region, this isn't a bug or an account issue — it's a deliberate regulatory restriction, consistent with how most crypto perps products handle US access. Spot trading (regular buying and selling) is unaffected.

## "A trade didn't go through" or "the price moved before I confirmed"

Crypto trades happen on public blockchains where prices can move between the moment you open an order and the moment you confirm it, especially on lower-liquidity tokens. Check the confirmation screen for any slippage warning before your trade fails, and be cautious trading tokens with very low trading volume, where price swings between confirmation steps are more common and more severe.

## "I searched for fomo and found a completely different app"

The word "fomo" is common enough that it's used by several unrelated products. Notably, there's a South African food and lifestyle deals app called **FomoAppSA**, unrelated to fomo Labs Inc. and older than it by several years. There are also a handful of unrelated social apps using similar names.

> **Warning:** Verify the developer is listed as **FOMO Labs Inc.** in the App Store or Google Play listing. If it's anything else, it's not the app covered on this site.

## "I got a DM from someone offering to help with a trade or 'escrow' arrangement"

This is a scam pattern, not a fomo feature. fomo will never DM you asking to move funds or offering to broker a trade through "escrow." If you receive a message like this — even from an account that looks like a trader you follow on the app — do not send funds or connect a wallet. See our full [security guide](/security) for more on impersonation risks.

## "I need help with my actual account"

This site is independent and has no relationship with fomo Labs Inc. — we can't access your account, recover funds, reverse a transaction, or resolve account-specific support issues. For real account problems, use fomo's own official support channels, linked inside the app. If anyone outside those official channels offers to "help" in exchange for your key, your password, or a payment, that is a scam.

**Ready to trade with the fee math figured out?** — Sign up through our link and get a permanent 10% discount on trading fees. [Get the fomo app](https://fomo.family/r/Concept211)

## Related reading

- [fomo Fees Explained](/guides/fees) — the full fee schedule and why small trades cost more
- [Is fomo Safe?](/security) — wallet security and real fake-site warnings
- [How to Trade on fomo](/guides/getting-started) — the full beginner walkthrough